An AI workforce for insurance agents

Run the book.
Not the renewal grind.

Nova chases the quote that's gone quiet and follows it through. Sarah answers policyholders and issues the certificate. Atlas logs endorsements into the AMS. Pico runs every renewal before it slips.

For the renewal, service request, or quote follow-up your team should not have to remember.

Get this runningSee the run
Connect tools. Choose what runs. Set the rules. Keep control.
AWAITS YOUR WORD · #new business
After-hours lead, 9:48pm — reply and offer Thursday 8am?
This week
14 leadsanswered while you were out
3 booked · 0 missed
9:41
Live workflow

Lead follow-up.
Held for your word.

9:48 PMcaught
New lead wants Thursday morning
Nova checked the thread, schedule, and job record.
Run trace
Signal
Website lead at 9:48 PM
"Can you come Thursday morning?"
Context
Record + calendar checked
Customer is new. Thursday 8:00 is open.
Draft
Reply written in your tone
Clear, warm, no new discount promised.
Approval
New promise held
One tap before the appointment is offered.
Receiptready
Proof ready to log
Source, draft, decision, and job note attached.
Owner approval
Send the offer, or edit the promise.
Today
Team
Schedule
Explore
Data
See what runs
Connected work

Your tools stay.
The work connects.

Applied Epic, AMS360 and HawkSoft stay in place. Automola connects the handoffs around them, runs the workflow you approve, and leaves a receipt your team can open.

signal caughtworkflow runsapproval rulesreceipt logged
Connected runmonitored
Applied EpicNova
Inbound quote request
acknowledged and triaged within the hour
AMS360Sarah
Policyholder messaged at 9pm
reply drafted for your morning review
HawkSoftAtlas
Endorsement request came in
logged in the AMS, carrier notified
EZLynxPico
Renewal 60 days out
review started, options drafted for your call
Every line links back to the customer note, order, job, deal, or source record that triggered it.
Why now

47,000 insurance sales-agent openings are projected each year through 2034, many from people leaving the occupation or retiring

U.S. Bureau of Labor Statistics, 2024-2034

Agency work does not pause while people are busy, out, or hard to replace. Sarah catches service requests, Nova follows up on quiet quotes, Atlas keeps policy tasks moving, and Pico starts renewal touches before the book drifts.

For independent agents & agencies

Start with examples.
Create the rest.

New business. Service. Policy ops. Renewals. Start with the lane pulling you off selling, then create managers for the rest.

N
Nova
growth·New business
Live
Fires it puts out
  • Inbound quote request — acknowledged and triaged within the hour
  • A quote sat un-followed for 5 days — chased and routed for your sign-off
  • Referral from a current client — intro drafted, ready to send
Always running
  • Every new lead gets a same-day first touch
  • Missing info to quote — driver list, loss runs, dec page — requested automatically
  • Cold prospects re-worked on a 90-day clock
nowFollowing up on a quote that's gone quiet for five days
S
Sarah
account lead·Service
Live
Fires it puts out
  • Policyholder messaged at 9pm — reply drafted for your morning review
  • Client needs a certificate of insurance — drafted and held for approval
  • Address or vehicle change came in — captured and routed to the right carrier
Always running
  • Every service request acknowledged the same day
  • ID cards and certificates issued from your templates
  • Document requests — signed forms, photos — chased until they're in
nowDrafting an after-hours reply to a policyholder's coverage question
A
Atlas
service ops·Policy ops
Live
Fires it puts out
  • Endorsement request came in — logged in the AMS, carrier notified
  • A signed application landed in the inbox — filed to the right account
  • Carrier sent a pending-cancellation notice — flagged before the lapse
Always running
  • Every new policy has a complete, checked file
  • Weekly AMS hygiene — every account current, every task owned
  • Pending items chased until the file is clean
nowLogging an endorsement request into the AMS with the file attached
P
Pico
retention·Renewals
Live
Fires it puts out
  • Renewal 60 days out — review started, options drafted for your call
  • A policy lapsed last month — win-back outreach drafted
  • Client added a vehicle — round-out reminder queued (umbrella, home)
Always running
  • 90/60/30-day renewal touches on every account
  • Annual reviews booked before the renewal, not after
  • Round-out openings surfaced from the book each month
nowStarting the 60-day renewal review on a commercial account
A manager for any department
Sales
Customer Support
Operations
Marketing
Records
People & HR
Legal
Logistics
…or create one for any workflow your company needs
Integrations

Your tools stay.
Work moves between them.

Bring the software you already use. If a tool has an API, webhook, integration, or exportable signal, Automola can run a coded workflow across it. What’s below is a starting point — not a limit.

Applied EpicAMS360HawkSoftEZLynxGmailHubSpotPipedriveSlack+ anything else that connects
ToolSignalWorkflowReceipt
HubSpotlead, inquiry, cart, or old deal goes warmresearch, qualify, draft the next movesource + draft attached
Applied Epicjob, order, ticket, or project changesupdate the record and notify the right personrecord updated
HubSpotreview, repeat window, or past customer needs attentiondraft the check-in and next-service nudgecustomer context linked
Gmailcustomer, client, or teammate asks what is happeninganswer with context from the connected toolsmessage logged

It listens across the stack.

Jobs, leads, inboxes, reviews, calendars, service history, APIs, and workflow triggers you already have.

It acts across platforms.

Research a lead, move a job, draft a reply, update a deal, ask for a review, call an API, or run a webhook — from one workflow.

Humans stay in control.

Public replies, access changes, new promises, and customer-sensitive messages wait for your word before anything risky goes out.

How an agency flows

From the new policy to the renewal that holds.

An agency runs on follow-through — the new-business intake, the quote your producer writes, the day-to-day service, and the renewals that quietly walk if no one reaches out. Automola keeps each one moving inside your AMS, and never quotes, binds, or advises.

The new leadNova

A new-business inquiry comes in — web form, referral, carrier lead. Nova answers fast, gathers the intake your producer needs, and books the conversation. The quote and the advice stay with your licensed team.

The quoteNova

Your licensed producer runs the quote and the recommendation — that part is theirs. Nova gets the intake in clean, sends the proposal the moment you approve it, and follows up so it does not go cold.

The serviceSarah

A policyholder needs a COI, an ID card, or an answer. Sarah handles the routine service requests, drafts the rest, and holds anything that needs a licensed answer for your word.

The renewalPico

Renewals sneak up and quietly lapse. Pico starts the renewal outreach early and flags the accounts that need a remarket, so the book does not drift — the calls that need a license stay with the agent.

The round-outPico

Pico surfaces the monoline client who should have a second policy and the life event worth a check-in, and tees it up for the producer to act on — never quoting or advising, just bringing it forward.

I lost a fifteen-year client over a renewal I meant to get to. It was not the price — I just never reached out in time.
The renewal that walked

Why not just…

A service VA
Off-shore, business hours, learns your AMS slowly — and you still review everything for compliance.
Automola
Works inside your AMS, handles the routine service, and holds anything that needs a license for your word — every action logged.
Hiring a CSR
One desk, one timezone, turns over — and renewals still slip when they are swamped.
Automola
Always on, starts every renewal touch early, and never lets a service request sit. Quoting and advice stay with your producers.
Doing it yourself
Service and renewals pile up behind selling; the book drifts while you write new business.
Automola
Routine service and renewal outreach run on schedule, so the book stays serviced while you sell.
Your team can run it too

Your team gets lanes.
You keep the rules.

Invite the people who already help run insurance. Each person sees the work, receipts, and approvals you assign.

The company moves without becoming a free-for-all.

Team permissionsowner controlled
PPrincipalFinal say
Sets approvals, client-risk rules, access, and promises
OLOps leadProjects + handoffs
Reviews workflow holds, status notes, and next actions
ALAccount leadClients + deals
Sees drafts, follow-ups, renewals, and relationship risks
GRGrowth leadPipeline + retention
Checks warm leads, renewal notes, and next-step drafts
How control stays yours

Work moves quietly.
Control stays visible.

Receipts for the work.

Every action links back to the message, job, customer note, or source record behind it.

Sensitive work waits.

Risky moves arrive as one card: the situation, the recommendation, and the draft.

Routine work runs.

Inside the line you set, managers handle the repeated work and log it.

One tap stops it.

Pause a workflow, change a rule, or route the decision to someone you trust.

Your rules decide what runs, what waits, and who can approve it. Your data stays in your accounts, read to do the work, never sold, never used to train anyone else’s system.

See the control model
Questions

Insurance, answered.

How does Automola work for insurance?

Nova chases the quote that's gone quiet and follows it through. Sarah answers policyholders and issues the certificate. Atlas logs endorsements into the AMS. Pico runs every renewal before it slips. You hire managers by function — Nova, Sarah, Atlas, and Pico — and they run the routine across the tools you already use, bringing you only the decisions that need your word.

Does Automola quote, bind, or give advice?

No — never. Quoting, binding, and coverage advice stay with your licensed producers. Automola captures the intake, gathers what the producer needs, sends the proposal once you approve it, handles the routine service, and keeps renewals moving. It surfaces opportunities for your team to act on; it does not make the recommendation.

Is it safe for agency compliance and E&O?

It is built for it. Anything that needs a license is drafted and held for your word, every action is written to a receipt you can audit, and your data stays in your accounts. The managers run routine service and renewal outreach; the licensed decisions stay with you.

Does it work inside my AMS?

Yes. Automola works across the management system you already run — AMS360, Applied Epic, EZLynx, HawkSoft, and others — logging service requests, renewals, and tasks where your team already looks. Your AMS stays the system of record; Automola owns the follow-through around it.

What does Automola handle for insurance without me?

The recurring work that keeps pulling you back in, across new business, service, policy ops, and renewals. Routine actions run on their own inside your rules; anything sensitive — a public reply, access change, new promise, or customer-sensitive situation — is drafted and held for your word.

Which tools does Automola connect for insurance?

The software you already run, including Applied Epic, AMS360, HawkSoft, and EZLynx. Your tools stay in place — Automola connects the handoffs around them and leaves a receipt for every action.

Who stays in control?

You do. You set what each manager may do and what needs your approval; public messages, access changes, new promises, and sensitive replies wait for an Approve or Hold. Every action leaves a receipt you can open, and you can change a rule or pause a workflow any time.

What does Automola cost, and how do I start?

It is free during the invite-only private beta — we onboard ten companies a week, and a real person helps set up your company in its first month. Paid pricing is per manager, never per seat, and arrives when we open to general access.

The next move

Start with one manager.Keep control.

Connect Applied Epic, AMS360 and HawkSoft and the rest of the stack you already use. Choose the workflow that keeps pulling you back in, set the approval rules, then let the work start moving.

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