Integrations Insurance agency management

Automola + Applied Epic
for the follow-up around the book.

Applied Epic stays your agency management system. Automola helps run the service and renewal work around it — and never quotes, binds, or advises on its own.

Short answer

Automola + Applied Epic means Automola can act as an AI workflow layer around Applied Epic: it watches approved signals, drafts or runs routine next steps, holds sensitive decisions, and leaves a receipt tied to the source.

Does not replaceApplied Epic
Best first workflowai customer follow up
Owner controlRuns, drafts, or holds by rule
Source system

What Applied Epic is doing.

Applied Epic is an agency management system for insurance agencies and brokerages, covering policies, accounting, and client service.

External reference: Applied Epic

Automola layer

What Automola can own.

What is possible depends on your Applied Epic access, integration availability, permissions, and the workflow you want Automola to run.

Automola + Applied Epic across your business

From the first lead to the next idea.

The same managers work every stage — and tie Applied Epic to the rest of the tools you already run.

Find new business Nova

Nova captures new-business inquiries, collects the intake, and books the producer — quoting, binding, and advice stay with your licensed team.

Nurture customers Sarah

Sarah handles service requests, ID cards, and COIs and keeps renewals from sneaking up, so clients stay served and retained.

Optimize operations Atlas

Atlas works the Applied Epic renewal pipeline, chases documents, and keeps activities current, so the book stays clean.

Grow & innovate Pico

Pico surfaces cross-sell and round-out opportunities and referral moments for producers to pursue — Automola never quotes, binds, or advises.

Best fit

Use it when the tool has the record, but nobody owns the next step.

Renewals need consistent 90/60/30-day touches.

Service and certificate requests stack up.

New-business follow-up slips.

Automola product screenshot showing handled work, a held approval, and receipts
Automola shows handled work, held decisions, and receipts.
Original example

What it looks like in practice.

Example: when A renewal approaches, Automola can starts the review and drafts the outreach.. The owner control is explicit: never quotes, binds, or recommends coverage.

Applied Epic signal Context check Draft or run Approval if sensitive Receipt
Workflows

What actually runs around Applied Epic.

Practical workflow patterns, not a claim of a certified app.

Signal Automola action Owner control
A renewal approaches Starts the review and drafts the outreach. Never quotes, binds, or recommends coverage.
A service request arrives Captures and routes it. Holds coverage changes.
A quote goes quiet Runs approved follow-up. Logs every touch.
Signals

The inputs Automola can watch.

Renewal dueService requestCertificate requestQuote statusEndorsement
Actions

The work Automola can prepare.

Run renewalsRoute serviceFollow up quotesPrepare documentsCreate receipts
Approval model

What never happens without your word.

Automola is built around a simple rule: it can move routine work, but it stops before anything that makes a new promise, changes access, affects money, or touches a sensitive customer situation.

Guardrail Automola never quotes, binds, or gives coverage advice — those hold for a licensed human.
Guardrail No claim of a certified Applied app unless separately established.
Guardrail Automola works only with the access you connect.
Questions

Plain answers.

Is Automola a replacement for Applied Epic?+

No. This is about workflow coverage around Applied Epic, not replacing it.

Will it bind coverage?+

No. Binding, quoting, and advice always hold for a licensed human.

The next move

Start with Applied Epic.Keep the owner in control.

Connect the tools you already use. Let Automola run the routine workflow around Applied Epic, and keep sensitive decisions with you.

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