Shopify, Klaviyo and Gorgias stay in place. Automola connects the handoffs around them, runs the workflow you approve, and leaves a receipt your team can open.
18% of all support requests are "where is my order?" — the single most common question buyers ask
You can't sit on every "where's my order" message around the clock. Sarah answers them, sends the order update, and keeps customers close while you run the brand.
Tickets. Carts. Fulfillment. Retention. Between the order and the doorstep is where buyers slip — different managers catch different ones.
Bring the software you already use. If a tool has an API, webhook, integration, or exportable signal, Automola can run a coded workflow across it. What’s below is a starting point — not a limit.
Jobs, leads, inboxes, reviews, calendars, service history, APIs, and workflow triggers you already have.
Research a lead, move a job, draft a reply, update a deal, ask for a review, call an API, or run a webhook — from one workflow.
Public replies, access changes, new promises, and customer-sensitive messages wait for your word before anything risky goes out.
Invite the people who already help run shopify & dtc. Each person sees the work, receipts, and approvals you assign.
The company moves without becoming a free-for-all.
Every action links back to the message, job, customer note, or source record behind it.
Risky moves arrive as one card: the situation, the recommendation, and the draft.
Inside the line you set, managers handle the repeated work and log it.
Pause a workflow, change a rule, or route the decision to someone you trust.
Your rules decide what runs, what waits, and who can approve it. Your data stays in your accounts, read to do the work, never sold, never used to train anyone else’s system.
Sarah clears the "where's my order" tickets before they hit your inbox. Atlas catches the stuck-in-transit order before the one-star review does. Nova wins back the cart that stalled at checkout last night. Pico re-engages the one-time buyer before they forget your brand. You hire managers by function — Sarah, Pico, Nova, and Atlas — and they run the routine across the tools you already use, bringing you only the decisions that need your word.
The recurring work that keeps pulling you back in, across tickets, follow-up, carts, and fulfillment. Routine actions run on their own inside your rules; anything sensitive — a public reply, access change, new promise, or customer-sensitive situation — is drafted and held for your word.
The software you already run, including Shopify, Klaviyo, Gorgias, and Gmail. Your tools stay in place — Automola connects the handoffs around them and leaves a receipt for every action.
You do. You set what each manager may do and what needs your approval; public messages, access changes, new promises, and sensitive replies wait for an Approve or Hold. Every action leaves a receipt you can open, and you can change a rule or pause a workflow any time.
It is free during the invite-only private beta — we onboard ten companies a week, and a real person helps set up your company in its first month. Paid pricing is per manager, never per seat, and arrives when we open to general access.
Connect Shopify, Klaviyo and Gorgias and the rest of the stack you already use. Choose the workflow that keeps pulling you back in, set the approval rules, then let the work start moving.